Oman - Liner Sales Manager

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

The Liner Sales Manager role will be reporting to the Country Manager, the role is responsible for leading marketing and sales activities, managing principal/agency relationships, acting as the point of entry for other Gulf locations, and monitoring competition to protect the interests of both principals and the agency.

The position has full responsibility for the day-to-day operations of Liner Services, ensuring effective sales, marketing, customer service, operations, and documentation. It ensures consistent adherence to QMS standards and operational excellence to exceed customer expectations. Promoting and selling container liner services, building strong customer relationships, and ensuring seamless end-to-end handling of import and export shipments in coordination with principals, port authorities, and customers.

Contract: Permanent 

Location: Sohar, Oman (On-Site)

Key Responsibilities:

• Responsible for Strategic Planning, Sales, Market Analysis, Tariffs, Commercial Functions, etc.


• Drive sales through direct client engagement and new business development with shippers, exporters, importers, forwarders, and logistics companies, while supporting sales teams to achieve principal-defined targets.


• Conduct comprehensive inbound and outbound market analysis and performance reporting to principals, including sales contributions, target accounts, achievement ratios, competitive activity, and the impact of government policies, regulations, and economic developments.


• Grow market share by maintaining strong customer relationships through regular personal engagement, and manage ocean freight tariffs, quotations, and customer-specific filings in line with company and principal guidelines.


• Monitor competitor activity through port and trade lane data analysis, recommending and implementing counter-measures in consultation with senior management.


• Identify and develop new principal or NVOCC agency opportunities to expand market presence and industry coverage.


• Manage principal/agency relationships across ISS Gulf locations, acting as a commercial and operational liaison, and supporting budgeting, forecasting, and periodic performance reviews.


• Hold full responsibility for agency P&L, including financial performance monitoring, cost optimization, resource utilisation, service quality maintenance, and collaboration with management and teams to implement strategies that achieve targets and improve productivity.

Candidate Requirements:

• Good understanding of Port Operations and Port Agency services (3-5  years in a similar role).


• Proficiency in MS Office application (word, excel, outlook, PowerPoint, etc.) and related internal systems.


• Good communication and interpersonal relationship in managing people, planning, organising and supervising.


• Local Middle East Port knowledge.
  


• Bachelors Degree in Business Administration or a related field. 

You will receive: 

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

• A place to grow your career - we’ll help you set big goals and exceed them.


• Competitive salary package.
  


• Work with talented, committed, and supportive teammates.


• Value Award celebration events.

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: 

Global Perspective - we connect the world and see the bigger picture. 

The Power of People - we rely on the strength of local agent knowledge and relationships. 

Progress - we adopt new thinking and push for positive change in our industry. 

#WeAreInchcape

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. 

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. 

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them. 

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