Operation and Maintenance Area Manager

Role Purpose

Manage day -to -day Operations &
Maintenance (O&M) activities for a defined region within Cluster 1,
ensuring safe, reliable, and efficient water and wastewater service delivery.

Drive operational performance, execution of
maintenance and NRW activities, and effective control of contractors, while
ensuring alignment with Cluster priorities and proactive coordination with NAMA
central functions and other clusters.

Key Responsibilities

• Operations: Manage O&M of plants, networks, pumping and storage; ensure
  service continuity, quality compliance, and emergency response readiness
  
• Performance:. Ensure or facilitate delivery of performance plans in the
  region  eg. NRW, energy, etc. Incollaboration
  with the Technical & Performance direction
  
• Asset
  Management: Implement preventive, predictive, and
  corrective maintenance; provide input to asset condition and renewal needs
  
• Contractors: Supervise outsourced activities, ensuring performance, quality of
  works, and compliance; support optimisation of delivery model
  
• Interfaces: Coordinate with central functions and other regions,
  ensuring effective implementation of processes and alignment of activities.
  Coordinate with relevant stakeholders in the region: NWS, local authorities
  
• Projects
  & Systems: Support project delivery,
  commissioning, and integration; oversee SCADA, GIS, and operational systems
  
• Leadership: Manage regional teams, set objectives, and drive performance and
  capability development
  
• Governance: Ensure QHSE compliance, risk management, and safe field operations
  

Expected Outcomes

• Reliable and
  continuous water & wastewater services at regional level
  
• Delivery of
  operational performance and maintenance targets
  
• Strong control
  and performance of contractors in the field
  
• Effective
  implementation of NRW and efficiency actions
  
• Compliance with
  quality, environmental, and safety standards
  
• Efficient
  coordination with Cluster leadership, other Comapny departments,  functions,
  
• Engaged and
  accountable operational teams
  
  
  

Requirements

• Engineering
  degree (Mechanical, Civil, or related field)
  
• 8–12+ years of
  experience in water/wastewater operations
  
• Experience
  managing:
  

Field O&M
activities

Contractors and
service providers

Operational
teams

• Strong knowledge
  of:
  

Networks and/or
treatment plant operations

Maintenance and
work management systems

NRW field
activities

• Hands -on
  operational mindset with ability to work in multi -interface environments