Role Purpose:
Lead the Operations & Maintenance of water and wastewater services across Cluster 1 (Muscat, Sharqiyah North and Sharqiyah South), ensuring safe, reliable, and high -quality service delivery across the full value chain.
Drive operational performance, asset reliability, and continuous improvement, while managing a large organization and optimizing outsourced service delivery, in close coordination with NAMA entities managing other clusters and cross -functional activities.
Key Responsibilities:
• Operations: Oversee O&M of plants, networks, pumping and storage; ensure service continuity and compliance
• Ensure / facilitate the implementation of performance & transformation plans (NRW, Energy, etc. ) in collaboration with the technical & performance department.
• Asset Management: Implement maintenance strategies and support asset lifecycle optimization
• Contractors: Manage outsourced activities, ensuring performance, quality of work, and cost control; assess in sourcing opportunities
• NRW: Contribute to NRW and efficiency programs with Technical Direction
• Leadership: Lead and develop a large organization (>350 staff)
• Interfaces: Proactively coordinate with NAMA) and central functions (technical, planning, customer, etc.) and relevant external stakeholders.
• Governance: Ensure QHSE compliance, risk management, and emergency preparedness
Expected Outcomes:
• Reliable and continuous water & wastewater services across Cluster 1
• Strong operational performance and asset reliability
• Effective coordination with NAMA central functions and other clusters
• High performance of contracted activities and optimised delivery model
• Compliance with quality, environmental, and safety standards
• Effective NRW contribution (with Technical Direction)
• Engaged and high -performing workforce