Quality Assurance Specialist - Hiring Immediately

We are searching for an expert Quality Assurance Specialist to join our diverse team at GRAITEC GmbH in Lima, Lima.
Growing your career as a Full Time Quality Assurance Specialist is an amazing opportunity to develop excellent skills.
If you are strong in leadership, planning and have the right drive for the job, then apply for the position of Quality Assurance Specialist at GRAITEC GmbH today!

About Graitec Group

Graitec is a leading global Building Information Modeling (BIM) provider founded in 1986. Our mission is to help architects, engineers, construction, and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects through the use of BIM technology. We are one of the largest Autodesk partners in the world and drive growth through our three complementary activities:

1. Value Added Reseller of Autodesk solutions
2. Graitec software solutions (Products and Projects) complementary to the suite of applications offered by our partner
3. Providing customer success services through training, consulting, and support.

Our team of more than 700 experts and talents is distributed across 50 offices in 14 countries, known for their accountability, agility, customer-centricity and innovative spirit, with over 25% in R&D.

We serve over 270,000 customers worldwide. Our ambition is to double our business in the coming years through both organic growth and acquisition.

About the Team Hiring

As a manufacturer of high-performance BIM applications, GRAITEC focuses its energy in becoming a truly international Design, Simulation, Fabrication and Data Management software developer for the construction industry around the world.

The R&D division of GRAITEC is a diverse, multicultural environment, with a wide range of experienced professionals, with strong technical / interpersonal skills and a dedication to excellence. Centered in Romania, the R&D team also operates locally, in France, UK, Canada, Czech Republic, Germany, Poland and Russia, working alongside the Product Management Team in offering top-notch solutions to the AEC sector.

We offer a rewarding working environment, together with comprehensive and ongoing learning, where personal initiative and development are encouraged and the freedom in implementing ideas that people consider beneficial for the company’s activity.

Overview

Role purpose/Objective

The Quality Assurance Specialist ensures that the final product observes the company's quality standards. The Quality Assurance Specialist is responsible for the overall quality of the product, the detection and resolution of problems, and the delivery of satisfactory outcomes.

Key Responsibilities

• Tests the capabilities of various software, detecting possible issues and reporting them to the development team, in order for these to be fixed
• Provides national and international technical support for customers or resellers
• Coordinates with other employees to obtain technical details, optimize designs, and resolve issues;
• Solve crisis situations that affect the project or projects in which he / she is involved
• Ensures the quality of the applications in his / her area of competence and expertise
• Ensures the localization of the applications in his / her area of competence and expertise
• Is in charge of testing new implementations and is responsible for:
  • Analyzing and reviewing required tests for each implementation;
  • Defining test cases and performing manual and automatic testing;
  • Development of the testing environment for each implementation;
  • Carrying out tests according to test scenarios;
  • Carrying out additional sets of tests, if deemed necessary, and drafting the documentation related to them;
  • Evaluation of test results and proposing solutions accordingly;
  • Reporting the problems encountered in the testing process and following up on their solution;
  • Checking the correct solution of the reported problems, in all situations that may occur in practice.
• Documents the implementations behavior and results
• Providing documentation for allocated software and writes technical articles / technical notes / user manuals / technical specifications
• Writing documentation (Frequently Asked Questions-type documents, technical articles) on different subjects, to help users understand, in detail, the capabilities and workflows for various software

Key Metrics:

• External and Internal support delivered in a timely manner – first answer between 24 to 72 hours
• Ticket backlog: low number of unresolved tickets in your queue
• Development roadmap validation, requirements covered by at least one test
• Automatic tests added in accordance with the implemented development roadmap
• Stakeholder satisfaction: good level of feedback from stakeholders regarding communication and transparency for support and solutions (number of good/bad comments; perception of quality documents)

Responsibilities

What you must have done already:

• 2-5 years of relevant experience in software testing and quality assurance.
• Experience to execute manual tests to ensure software quality and identify defects.

• Experience in collaborate with development teams to ensure that all software changes are thoroughly tested before release.

• Experience in communicate test results to project managers and other stakeholders, including recommending solutions for identified issues.

• Up-to-date with industry trends, tools, and best practices in software quality assurance.

What is nice to have:

• Experience in develop and maintain comprehensive test plans, test cases, and test procedures.
• Proficiency in regression testing, and performance testing.
• Develop and maintain automated test scripts and perform regression testing as needed.
• Participate in code reviews and provide feedback to software engineers on the quality of their code.
• Experience in training and mentorship of junior QA team members.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field (preferred, but not required).
• Fluency in English (spoken/written);
• Results driven, focused on delivering quality work;
• Strong communication skills, for dealing with both technical & non-technical employees/clients;
• Very good problem solving & troubleshooting skills;
• Attention to details;
• Self-taught, pro-active and self-motivated.

Interview Process

• Screening/Get to know discussion
• Hiring Manager
• Peer of hiring manager or key stakeholder to the role from another organization

Benefits of working as a Quality Assurance Specialist in Lima, Lima:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package