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HR Specialist - Mandarin Speaking

icon building Company : Sourcefit
icon briefcase Job Type : Contract

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Job Description - HR Specialist - Mandarin Speaking

Position Summary:

We are looking for an experienced HR Specialist fluent in English and Mandarin to join our dynamic HR team. You will be instrumental in providing exceptional HR services and ensuring a seamless experience with our HRIS system, Workday. This role is ideal for a full-fledged HR professional with a strong background in HR processes and a passion for excellent customer service.

Job Details:

  • On-site (Eastwood Libis, QC)
  • Monday to Friday | 9 AM to 6 PM
  • *Holidays TBD

Key Responsibilities:

  • Inquiry Resolution: Address and resolve employee and manager inquiries related to HR policies, programs, benefits, payroll, and other HR matters promptly.
  • Customer Experience: Deliver exceptional customer service to foster a positive experience for all employees.
  • HR Operations: Manage and process HR transactions including onboarding, offboarding, transfers, promotions, and updates to employee information.
  • Employee Guidance: Provide expert guidance on HR processes, procedures, and the use of self-service tools within Workday.
  • Data Management: Ensure accurate and up-to-date maintenance of employee data in HR systems and databases.
  • Technical Support: Assist employees with troubleshooting issues related to the HRIS system.
  • Program Administration: Coordinate HR programs and benefits administration, including enrollment and vendor coordination.
  • Knowledge Development: Lead the creation of knowledge management resources and decision-making tools regarding HR transactions and policies.
  • Process Improvement: Collaborate with HR leaders to define and refine processes and procedures for HR administrative functions.
  • Team Collaboration: Work closely with HR Business Partners and Centers of Excellence to ensure streamlined HR operations.

Qualifications:

  • Education: Bachelor’s degree in business, Human Resources, or a related field.
  • Experience: Minimum of 5 years in an HR role with a comprehensive understanding of HR policies and practices.
  • Language Skills: Bilingual proficiency in English and Mandarin.
  • HRIS Knowledge: Preferably experienced with Workday or similar HRIS systems.
  • Customer Service Skills: Strong ability to communicate effectively and provide solutions to internal customers.
  • Attention to Detail: High level of accuracy and commitment to confidentiality.
  • Interpersonal Skills: Excellent people skills with a positive and supportive approach.
  • Problem-Solving: Proactive and able to manage time, priorities, and escalations effectively.
  • Nice to Have:
    • Experience in a shared services environment.
Original job HR Specialist - Mandarin Speaking posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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