Property Management Administrator

• Ensure that Yardi and other databases of record are accurate and up to date, including annual audits of all resident records.
  
• Processing of move -out tasks in Yardi & Drive
  
• Respond to Resident concerns and requests for information as assigned.
  
• Prepare company approved notices to be posted at properties.
  
• Ensure tracking and completion of new Resident Manager training.
  
• Track, triage, monitor and assist in resolving Complaints and Notice of Violations with the Department of Building Inspections (DBI) to ensure timely abatement with guidance from RPM.
  
• Responsible for calculating, negotiating, and issuing resident rent credits.
  
• Assist with document preparation related to settlement conferences and other legal proceedings as needed.
  
• Assist with quarterly reporting requirements and monthly financial review process.
  
• Assist in preparation of lender required questionnaires and other reporting requirements.
  
• Coordinate property tours: Scheduling, routes, notifications, inspections and access.
  
• Coordinate Town Hall Meetings and attend as needed
  
• Maintain current certifications and Service Agreements at properties
  
• Communicate with Regional Property Managers regarding operational issues, proposals, work orders, Resident Managers, etc.
  
• Process check requests and Resident Manager reimbursements
  
• Other duties as assigned.
  

Requirements

• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Yardi, Google Docs and Smartsheet
  
• Able to multi -task and problem solve in fast -paced environment
  
• Well -organized with great written communication skills
  
• Ability to utilize AI software
  

• High school diploma or equivalent required; college degree preferred
  
• 2 -4 years of experience of administrative or industry related experience required