Sales Development Analyst

About the Role

We’re building a dedicated outbound support team to strengthen our go-to-market efforts. As a Sales Development Analyst, you will play a critical role in identifying and qualifying potential customers through research, territory mapping, data validation, mystery shopping, and structured outbound calls.

This is not a full SDR/BDR role — you will not be responsible for scheduling meetings or closing deals. Instead, you’ll support our sales team by ensuring they focus only on high-quality, well-researched opportunities.

Key Responsibilities

Lead Research & Data Management

• Research and identify potential clients based on defined ICP criteria
• Build and maintain accurate lead lists using multiple data sources
• Validate and enrich CRM data (company size, location, decision-makers, contact info)
• Conduct territory mapping and market segmentation

Mystery Shopping & Competitive Research

• Perform mystery shopping to understand competitor positioning, pricing, and messaging
• Document insights and share structured findings with Sales and Leadership
   

Outbound Calling (Non-Appointment Setting)

• Conduct structured outbound calls to:
   
  • Verify company information
  • Identify correct decision-makers
  • Assess basic qualification criteria
     
• Log call outcomes clearly in the CRM
   
• Follow approved scripts and compliance guidelines
  (No pitching, no demos, no appointment scheduling)
   

Process & Reporting

• Maintain clean documentation and activity tracking
• Share insights and trends from research and calls
• Continuously suggest improvements to data quality and outreach efficiency
   

What We’re Looking For

Must-Haves

• 1–3 years of experience in:
  • Sales operations, lead research, market research, or outbound support
• Strong spoken and written English
• Comfortable making outbound calls (research/verification-focused)
• High attention to detail and data accuracy
• Experience working with CRMs (HubSpot, Salesforce, or similar)
• Ability to work independently in a remote environment
   

Nice-to-Haves

• Experience supporting US-based sales teams
• Familiarity with data scraping tools or lead databases (Apollo, ZoomInfo, LinkedIn, etc.)
• Background in SaaS, B2B, or outbound sales environments
   

What Success Looks Like

• Clean, accurate, and actionable lead data
• Well-mapped territories with clear insights
• Consistent call documentation and qualification notes

• An opportunity to join a fast-growing, innovative tech company with startup energy
• The chance to make a meaningful impact from day one
• The ability to drive positive change in fitness, children’s education, and other membership-based industries doing admirable work
• A competitive salary, commensurate with your experience

• We are trustworthy. We do what is right, even when no one is looking. We are genuine and honest.
• We get stuff done. We are resourceful. We do what’s needed (ethically and morally) to find solutions and get results.
• We produce high quality work. We take pride in excellence. We pay attention to the details, hold ourselves to high standards, and deliver work we’re proud of.
• We are dependable. We are reliable. We follow through on our commitments, meet our deadlines, and ensure others can count on us.
• We challenge the status quo. We resist complacency. We are always seeking ways to make things better.
• We make a difference. We empower individuals and make a positive impact on the communities we serve. What we do helps to make people’s lives better and benefits society.

1. Initial conversation with our HR team
2. A virtual interview with your potential manager
3. A final interview with a case study presentation