Site Reliability Engineer

We're Avvoka

We build legal drafting technology for moments that matter - when the stakes are high, the documents are complex, and speed can't come at the cost of control.

Our platform helps legal teams move faster through contracts using automation, collaboration, and AI - without taking judgment away from the lawyers who own the risk. We believe technology should amplify expertise, not replace it.

Avvoka is trusted by leading law firms, banks, and global enterprises, and we've grown through product strength and word of mouth alone. With headcount and revenue increasing by over 70% year on year, we're scaling from a product-led success into a globally recognised legal-tech brand.

We're at an inflection point: evolving how the world's most sophisticated legal teams work - and building the infrastructure that keeps our platform fast, secure, and resilient as we grow.

The role

You'll own the reliability, performance, and scalability of the infrastructure that sophisticated legal teams around the world depend on every day. From cloud to on-prem, you'll build the automation, pipelines, and tooling that let Avvoka ship quickly without ever compromising stability.

This is a hands-on, high-trust role at the heart of a fast-growing platform - and a chance to help stand up and shape Avvoka's new Manila engineering function from the ground up. In twelve months, you'll be able to point to systems you automated, incidents you designed out of existence, and infrastructure you helped scale to meet real global demand.

What you'll do

Build and automate

• Design, provision and maintain infrastructure across Linux, virtualization, and cloud environments using infrastructure-as code and image-building tooling.
• Build and own CI/CD pipelines in GitLab that make deployments fast, repeatable, and safe.
• Write automation in Bash and a second language to eliminate manual toil and recurring operational work.

Operate and scale

• Keep Avvoka's platform highly available and performant, tuning networking, capacity, and resilience as demand grows. We run KVM and VMs primarily on our own private cloud, and also use Azure and occasionally AWS.
• Manage virtualization and provisioning with KVM and Packer to deliver consistent, reproducible environments.
• Monitor, troubleshoot, and resolve production issues, then design out the root causes so they don't recur. A key part of this role is maintaining and troubleshooting the platform during hours outside European business time, providing coverage while the rest of the team is offline.

Shape and grow

• Help establish reliability practices, runbooks, and standards for Avvoka's growing Manila engineering team.
• Partner with developers to make reliability and observability a first-class part of how we build.

What you'll bring

The ideal candidate would have:

• Strong Ubuntu / Linux system administration experience and a solid grounding in networking.
• Hands-on expertise with virtualization and provisioning - KVM and Packer.
• Proven experience building CI/CD pipelines, ideally with GitLab.
• Good working knowledge of Azure and AWS, and comfort running workloads on a private cloud.
• Confident Bash scripting plus proficiency in at least one other programming language.
• A reliability mindset - you automate the boring, design for failure, and care about doing things properly.

Bonus points if you have:

• Experience with Ruby.

Equal opportunities

We are an equal opportunity employer that celebrates diversity and inclusion. We welcome applications from individuals of all backgrounds, identities, and experiences - including those from underrepresented groups - and are happy to provide reasonable adjustments for candidates with disabilities during the recruitment process.