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Job Description: Provides customer support through different communication channels (Phone, email, chat). Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. Collaborate with colleagues and different departments to resolve complex issues Maintain accurate records on customer interactions, transaction, feedback, etc. Requirements At least 2-3 years experience in Accounting or Accounts Payable transactions Team Lead experience in a BPO setting or similar is a PLUS Has email support experience Excellent verbal & written English skills Must be detail-oriented and displays critical thinking Willing to work on site in Makati Amenable working shifting schedules Benefits What can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us Learn new skills Strong culture and values-driven leadership Continuous learning and innovation an all inclusive environment where everyone thrives
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