Blended Account - CSR Role

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE AGENT Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and informed manner

WHAT ARE WE LOOKING FOR?

Associate or College Graduate With Customer Facing Experience Have Excellent English communication skills Have excellent customer service, problem-solving, and multitasking skills Have superb computer skills Are willing to work on site Why pick us? Paid training Competitive salary plus allowances Monthly performance incentives Leave Credits Insurance Coverage HMO Career development and advancement opportunities