For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary Opportunity for rapid career growth for Top Performers HMO with 2 free beneficiaries on Day One Shift Schedule (Day shift/Mid shift/Night shift) Pioneer, Non-voice, and Easy Accounts Available Free Coffee and Biscuits in the office Retirement/Life Insurance for Qualified Staff Incentives and Signing Bonuses & other Premium Benefits for you to enjoy. Job Responsibilities: Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizing customer satisfaction. Perform basic troubleshooting when necessary. Qualifications: With or without BPO Experience At least High School Graduate (Old curriculum) / ALS Graduate Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
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