Administrative Support

The purpose of the Administrative Support role is to ensure the smooth and efficient operation of the organization by providing comprehensive administrative assistance across various departments. This role plays a crucial part in facilitating day-to-day activities, managing essential processes, and supporting teams to achieve their goals effectively. Administrative support professionals are instrumental in maintaining accurate records, coordinating important tasks such as scheduling, reporting, and document management, and acting as a central point of contact for internal and external stakeholders. By offering reliable and proactive support, the Administrative Support role contributes to the overall productivity, compliance, and success of the organization. Role Purpose: . Provide comprehensive administrative support to the schoolu0027s staff, faculty, and management team. This includes but is not limited to managing calendars, scheduling meetings, taking minutes, preparing correspondence, and handling inquiries.
. Maintain accurate and up-to-date records and databases, ensuring data integrity and confidentiality. Conduct regular internal checks to ensure data accuracy. Handle sensitive information with discretion and adhere to data protection policies.
. Assist in generating and compiling reports, including but not limited to enrollment statistics, financial reports, and other relevant data. Prepare presentations and documents for meetings and presentations if it is applicable.
. Manage studentsu0027 enrollment files, including but not limited to conducting MOE ENROLL, updating student records, and ensuring compliance with enrollment procedures and regulations.
. Ensure compliance with regulatory requirements for studentsu0027 visa record-keeping, proactively following up on any incorrect, expiring, or expired visas.
. Ensure adherence to regulatory requirements for studentsu0027 insurance record-keeping, manage the insurance purchasing process, and proactively follow up on any expiring or expired insurance.
. Conduct internal audits to review processes, policies, and compliance standards. Identify areas for improvement and recommend solutions to enhance efficiency and effectiveness.
. Monitor and follow up on payments from students, parents, and external parties. Coordinate with the finance department to ensure timely and accurate payment processing.
. Coordinate accommodation bookings, invoicing, and any other activities related to accommodation arrangements. Ensure all arrangements meet the standards and services level.
. Provide support related to UPELT assessment tasks.
. Ensure that attendance monitoring and follow-up procedures are carried out following regulatory requirements and internal policies and procedures.
. Issue relevant letters when necessary, e.g. warning letters, attendance letters, and enrolment confirmation letters, communicate this to the relevant parties if applicable, and file to the students' files by following the guidelines.
. Assist with additional administrative tasks and projects as assigned by supervisors or management.