Citrix Administrator

1. Technical Responsibilities All aspects of Citrix design, performance-monitoring, tuning, scripting, upgrades and maintenance of all production Citrix systems Supports applications, hardware, operating systems and network infrastructure Make architectural and operational recommendations applying updates to the Citrix environments Maintenance/monitoring/upgrading/troubleshooting Daily maintenance and troubleshooting of the servers in Citrix Administration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), and image maintenance/updates/upgrades (ongoing task) Configuration, deployment, proactive monitoring and maintenance of EPIC-related tasks Following vendor and Epic best practices for hardware and software configuration Drawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties Good technical knowledge depth on MS Operating System Providing 3rd level support to end users for issues on various OS platforms and the creation and communication of Citrix support documentation for 1st and 2nd level support teams Basic networking knowledge, including TCP/IP, firewalls, load balancers and switches Certification in Citrix XenApp and XenDesktop or equivalent work experience relative to supporting XenApp and XenDesktop platforms running version 6.5 and/or 7.x Experienced with deployment of servers utilizing PVS and/or MCS in a virtual environment Working knowledge of Insight and Director monitoring platforms Experienced with Citrix Netscaler 9.x or 10.x 2. Service Responsibilities Demonstrates high responsiveness for technology issues Drives problems to root cause through partnership with engineers, ensuring knowledge is captured for future events Designs, plans and implements high-availability core infrastructure systems Develops Software configuration management standards and performs data de-identification and provisioning Documents and tracks hardware and software configuration, migration, testing and deployment solutions Candidate needs to have strong background in Citrix, Xendesktop, Desktop Delivery Controllers(DDC's), VMWARE, ESXi, Windows Operating Systems Ideal candidate needs to have experience working in large scale infrastructure Provide the Operational Technical task to migrate Hosted Virtual and will play major role in the successful implementation of the Hosted Virtual Desktop platform User support of enterprise level environment hosting 75,000 virtual desktops published via Citrix XenDesktop with VMware as hypervisor Handle escalated user issues from service desk/desktop support teams Job qualifications: Obtained a Bachelor’s or college degree in Computer Science, Computer Engineering, Information Technology, Industrial Engineering, Management Engineering, Business Courses and/or any allied fields; at least three (3) years of working experience in Citrix Administration focusing on project and team leadership; a competitive analytical skills and advanced communicative competence; strong sense of commitment to the organization’s goals and values; high flexibility in shifting schedule and extended working hours; readiness to travel to other sites