Citrix Administrator

Location: Alabang, Muntinlupa, Metro Manila, Philippines
Project Duration: 6 months
Model: Hybrid

Job Description:

We are seeking a skilled Citrix Administrator to join our team. As a Citrix Administrator, you will be responsible for providing tier II Citrix XenDesktop (VDi) environment support, including configuring, troubleshooting, and resolving issues in both Citrix PVS and Windows Server environments.

Goals and Deliverables:

Technical Responsibilities:

• Design, performance-monitoring, tuning, scripting, upgrades, and maintenance of all production Citrix systems.
• Support applications, hardware, operating systems, and network infrastructure.
• Architectural and operational recommendations for applying updates to Citrix environments.
• Daily maintenance, troubleshooting, and administration of Citrix servers and PVS for ongoing tasks such as upgrades and image maintenance.
• Configuration, deployment, monitoring, and maintenance of EPIC-related tasks.
• Providing 3rd level support to end-users for issues on various OS platforms.
• Certification in Citrix XenApp and XenDesktop or equivalent work experience.
• Experience with deployment of servers utilizing PVS and/or MCS in a virtual environment.
• Knowledge of Insight and Director monitoring platforms.
• Experience with Citrix Netscaler 9.x or 10.x.

Service Responsibilities:

• Demonstrating high responsiveness for technology issues.
• Driving problems to root cause through partnership with engineers.
• Designing, planning, and implementing high-availability core infrastructure systems.
• Developing software configuration management standards and performing data de-identification and provisioning.
• Documenting and tracking hardware and software configuration, migration, testing, and deployment solutions.
• Handling escalated user issues from service desk/desktop support teams.

Requirements

• Strong background in Citrix, XenDesktop, Desktop Delivery Controllers (DDC's), VMWARE, ESXi, Windows Operating Systems.
• Experience working in a large-scale infrastructure environment.
• Providing operational technical tasks to migrate Hosted Virtual Desktops.
• User support of enterprise-level environment hosting 75,000 virtual desktops published via Citrix XenDesktop with VMware as hypervisor.

If you're a motivated individual with a passion for Citrix administration and a desire to contribute to a dynamic team, we encourage you to apply for this position.