Customer Service Representative - Urgent Role

We are hiring an enthusiastic Customer Service Representative to join our vibrant team at Medtronic Cardiac and Vascular in Taguig.
Growing your career as a Full Time Customer Service Representative is an amazing opportunity to develop excellent skills.
If you are strong in persuasion, communication and have the right initiative for the job, then apply for the position of Customer Service Representative at Medtronic Cardiac and Vascular today!

Careers That Change Lives Bold thinking. Bolder actions. We are Medtronic.
Our Customer Care and Supply Chain team is the main point of contact for all Medtronic customers - patients, healthcare professionals, hospital administrators, buyers, group purchasing organizations including Medtronic sales and marketing service support teams. We are responsib le for delivering exceptional customer experience and providing quality support services for our business partners to maximize value within the organization. A Day In The Life Order Management Support Representative
Medtronic ANZ Customer Care and Supply Chain team is the main point of contact for all Medtronic customers - patients, healthcare professionals, hospital administrators, buyers, group purchasing organizations including Medtronic sales and marketing service support teams. The team is responsible for delivering exceptional customer experience and provide quality support services for our business partners to maximize value within the organization.

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  Coordinates with internal stakeholders and customers on pre and post sales order processing transactions
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  Processes received standard purchase orders from all internal and external customers via phone, fax, email, hand delivered, and system generated, into the SAP order entry system for shipment and invoicing
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  Responsible for data management, archiving and updating of purchase order, emails, and customer information
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  Analyzes and resolves AR invoice disputes to support Free Cash Flow
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  Manages stock replenishment for the Sales Reps (PAR Replenishment Processing)
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  Performs Backorder/Backlog Management activities such as demand matching, checking of inventory, and allocation of stocks
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  Supports BU's objectives, revenue growth activities and operational excellence

Must Have:

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  4 years of relevant experience

Your Profile:

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  Completed at least 2 years in college with Minimum 4 years related Order Management experience. Fresh Graduates with high learning agility may be considered
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  Proficiency in MS Office Tools - MS Outlook Excel, Word, SharePoint, SFDC
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  SAP R/3 experience is preferred
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  Will be comfortable with some out of hour work
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  May need to render shift catering to Australia and New Zealand markets

Benefits of working as a Customer Service Representative in Taguig:

● Excellent benefits
● Advancement opportunities
● Advantageous package