Database Engineer

Position Summary

The Database Administration Engineer is responsible for installation, maintenance and support of miscellaneous database platforms to ensure the operation of global systems in order to provide performance and availability for its users, such as staff, customers and suppliers. Including teams within Information Technology, Information Systems, and others.

Functional Responsibilities

● Responsible for providing, planning, conducting and directing the analysis of complex business

initiatives that require a Database to be actioned upon.

● Provide technical support and resolve requests around the Database Admin technology

verticals.

● Work hand in hand with other technology teams to provide solutions to end user needs.

● Documentation and Implementation of Standard and Normal Changes, as well as support on

Emergency Changes.

● Work along other teams to plan and deploy patches and or upgrades to the Database

Management Systems environments.

● Perform peer reviews for Method of Procedure and enforce Policies and standardization.

● Perform TELUS International Database Assessments that include but are not limited to:

Administration, deployment, configuration and recovery of DBMS.

● Perform Database Inventorying and documentation.

● Implement and enforce Database Best practices, least privileged access models, Backup and

Recovery practices.

● Database Monitoring and tune up: sessions, locks, peaks, io, waits, etc.

● HADR failover and management for different DBMS.

● Provides Support to Global Security Audits acting as POC from IT Database Administration

Team within the Auditor Interviews and evidence asks.

● Collaborate with Engineering New Client Launches and/or new technology projects, enabling

new business and features.

● Become the link and facilitator of implementations and deployment of applications related to

several different teams including Artificial Intelligence, DataWareHouse, Business Intelligence,

Machine Learning, Information System Developments, etc.

● Perform other project related duties as requested by management.