Employee Relations Supervisor

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Job Description - Employee Relations Supervisor

The Employee Relations Supervisor will provide support, guidance and advice to employees across multiple departments within our organization. Ensures compliance with company policies and procedures, and local employment regulations and requirements. Utilizes knowledge and expertise in the Labor & Employee Relations and Human Resources field to investigate, address, and resolve Human Resource issues and problems including but not limited to personnel management, policy and procedure interpretation and implementation, benefits, and change management. Tasks
  • Ensures timely and thorough case management
  • Advises leadership on sensitive labor relations matters, including grievance and arbitration procedures
  • Collaborates with organizational partners as appropriate, including but not limited to, Corporate Counsel, HR Business Partners, Compliance, etc.
  • Effectively administers Labor and Employee Relations programs in accordance with company policies and procedures.
  • Manages and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers.
  • Works collaboratively with and provides day-to-day coaching and advice to leaders and all other assigned employees in a large variety of Labor & Employee Relations issues, performance management and issues, and policy interpretation.
  • Identifies pro-active steps to avoid recurring issues, and communicates findings and provides appropriate recommendations for improvements and or remedies.
  • Provides managers and supervisors with interpretation and guidance regarding HR policies, legal and compliance matters to ensure fair and consistent application.
  • Counsels and advises on the administration of specific employment laws.
  • Investigates employee action line calls in a timely manner with assistance from appropriate internal experts. Provides recommendations while documenting actions taken. Escalates sensitive or critical issues to management.
  • Consults with the Legal Department as necessary regarding interpretation of policies as affected by employment laws.
  • Provides investigatory support to the legal department when responding to employment claims which may be filed against the organization.
  • Provides administrative support to the legal department, collecting data and source documents when responding to legal claims, lawsuits and subpoenas.
  • Reviews all field requests related to employee separations related to Reductions in Force and or Divestitures partnering with the legal department to minimize potential risk to the organization.
  • Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested.
  • Tracks and interprets trends in Labor & Employee Relations to proactively identify issues and develop training and other solutions.
  • May provide assistance to staff level with more complex tasks that require a higher level of understanding of functions.
  • May escalate issues to supervisor/manager for resolution, as deemed necessary.
  • Review and comply with the Code of Conduct and all applicable company policies and procedures, laws and regulations.
  • Able to manage DOLE/NLRC cases as necessary.
Qualifications
  • 5+ years' Employee Relations Experience in am MNC environment.
  • Demonstrated knowledge and ability to appropriately advise on employment law
  • Excellent communication skills, both verbal and written, and ability to work well with all levels of the organization
  • Must have well-developed organizational design, assessment, diagnostic, change management, presentation, facilitation and influencing skills.
  • Strong computer application skills in word processing, spreadsheets and data base report writing.
  • Demonstrated track record of effectively addressing sensitive and/or stressful situations and information with tact, discretion and strict adherence to confidentiality requirements.
  • Ability to work in a fast-paced, dynamic environment with the ability to adapt to changing priorities.
  • Must possess excellent organizational, teamwork, process and problem-solving skills, as well as the ability to multi-task in a changing environment.
  • Must demonstrate interest in learning and growth.
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