Executive Assistant

EXECUTIVE ASSISTANT ( with Telemarketing experience )

Job Description:

• Manage calendars, schedule appointments, and arrange meetings.
• Respond to emails.
• Outbound calls for lead generation, surveys, event invitations, and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Create reports using Microsoft Office and Google Workspace.
• Manage and organize documents, files, and records.
• Maintain confidentiality and handle sensitive information with discretion.
• Meet service level agreements set forth.
• Perform other duties as assigned.

Qualifications:

• At least 1 year of work experience as a Telemarketer and/or Executive Assistant.
• Exceptional written and verbal English communication skills.
• Convey information clearly and professionally.
• Attention to detail.
• Problem-solving, decision-making, and negotiating skills.
• Effectively work under pressure, manage multiple priorities, and meet deadlines.
• High level of integrity; can deal with sensitive and confidential information.
• Strong interpersonal skills to build positive relationships, work collaboratively with diverse individuals, and maintain a professional demeanor even in high-pressure situations.
• Advanced computer skills.
• At least 40WPM typing speed.
• Proficiency in using various software applications, including Google Workspace, MS Office, email, calendar management tools, and other relevant software systems.

Equipment Requirements:

• Desktop/Laptop (at least i3 processor with 8 GB RAM)
• A4Tech (HU 7P or HU 50) or any Jabra USB type headset with noise-cancelling feature
• HD Webcam (1080p)
• Wired internet connection; minimum of 10 Mbps
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype, Zoom

So, why join us?

• Open to work-from-home or on-site (Batangas City office)
• Full Time and Long Term Employment
• Health benefits, leave credits, bonuses, and other incentives
• We are growing so there is a great opportunity for leadership and promotion
• Night shift, Monday to Friday
• Compensation: PHP 1,500 per day

WHO WE ARE? ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.