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About the Job
Locations: Makati
Corporate Title : Manager
Work Arrangement: Hybrid
Our KOMO team is looking for experienced professionals to join us in Makati for the role of Financial Operations Manager.
In this role you will perform the daily reconciliation of debit card production and delivery, review vendor billings against trackers, and act as the second level resolver for customer complaints and inquiries, covering various areas such as digital onboarding, debit card deliveries, and general account inquiries. Additionally, you'll define policies and processes for accounting, reconciliation, customer service, card delivery, fraud, and AML monitoring, supporting new features and optimizing existing processes, including preparing BRDs for the back-office platform.
Your dream. Our focus.
Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.
At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.
Over 29 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.
What the role will entail
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