HR Administrator Regional HR Services

The Role

Client Focus

• Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country specific proceses
• Ensure adherence to identified service level standards and metrics
• Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
• Assists with maintaining accurate employee records including associate personal files
• Participate in ad hoc projects pertains to Human Resources and/or office-wide issues

Teamwork

• Follow the defined processes in HR Services
• Participate in process efficiency, monitoring of workload and the implementation of continuous improvement projects
• Identify the potential for better team efficiencies and collaborate with the leader on their implementation

Integrity

• Responsible for keeping employee data accuracy and privacy
• Facilitate correct data entry for the new hires and keep the data records for the existing employees and putting the changes to the HRIS

Respect

• Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
• Enrich the processes and the value added services for the internal customer

Excellence

• Facilitate professional excellence through quality delivery of HR Services tasks, expertise in the process mapping and the process designing

The Requirements

• Bachelor s Degree or equivalent in human resources, business or related field preferred
• Strong written and verbal communication skills.
• Ability to plan and prioritise workload.
• Ability to use own initiative but work under instruction as required.
• Ability to work as part of a team and alone with a can do attitude.
• Maintain good working relationships with colleagues across HR.
• Ability to provide a high standards of customer care.
• Methodical and organised approach.
• Quick Learner and self-motivated.
• Flexible and Adaptable to Changes.
• Working knowledge of Excel and Word will be preferred.
• Willing to be assigned on rotating shift.
• Japanese language skills required (N3 N1) JLPT passer highly preferred

WTW is an Equal Opportunity Employer