IT Helpdesk

Qualifications:

• Minimum of 3 years of directly related experience in this field.
• Preferably 3 years experience specializing in IT/Computer - Network/System/Database Admin or equivalent.
• Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent preferred.
• Familiar with client-server environments.
• Requires fluency in English with excellent verbal and written skills.
• Knowledge in Office 365, Windows 10, Windows 11.
• Networking essentials, including TCP/IP and data center operations.
• Troubleshooting background; familiarity with PC, printer, and/or network maintenance.
• The ability to learn new skills and apply them quickly.
• Basic computer systems competence, both hardware and software.
• Experienced in supporting computer users via telephone.
• COMPTIA 'A+' Certification preferred.