Junior Operations Manager

Role Description

This is a full-time on-site role based in Cebu for a Junior Operations Manager at Datamatics. The Junior Operations Manager will be responsible for overseeing day-to-day operations, managing a team, optimizing processes, and ensuring smooth workflow. The role will involve coordinating with different departments, analyzing data and performance metrics, implementing improvements, and supporting the senior management in operational decision-making. The Junior Operations Manager will also be responsible for fostering a positive team culture and promoting efficiency.

Qualifications

• Strong organizational and leadership skills
• Ability to analyze data and identify opportunities for improvement
• 2-3 years of experience to gain valuable team management skills and transition into a leadership role in a BPO industry
• Able to travel (when needed) to Manila
• Preferably with logistics OR eCommerce experience
• Effective communication and interpersonal skills
• Experience with CRM or project management software (a PLUS)
• Bachelor's degree in Business Administration, Operations Management, or related field