L Support - O

* Support, implement, monitor, and set-up the O365 environment in respect of the standards of the group and of the Support processes Second level of operational support for Worldwide company and subs, including O365 and SMTP

• Automate tasks in scripting (PowerShell, GAM, Office scripts) to match with Business needs and improve the support, KPIs, workflows, and reporting
• Coordinate with various parties for change request management operation.
• Documents O365 configuration and architecture, update/create. Standard Operating Procedures, and brief team members and key users
• Participate in emerging projects, and act at the technical level and as the liaison for the rest of his/her department
• Pro-active in ensuring stability, response time, operational consistency and life cycle over the email system, while providing monthly reports on activity, quality and performance of these System Infrastructures.

• 1-3 years of experience in O365 administration and troubleshooting - must have
• 1 year of scripting preferably but not limited to office scripting or PowerShell - must have
• Self motivated, eager to learn and grow in the I.S. profession
• Team player must be able to work with people within and outside of the IT department
• Customer service oriented - must have
• O365 Administration covering the full-site of products - must have
• Scripting (egg. Office script, PowerShell, ansible, python) - must have
• OS Server: Windows Server 2003, 2017, 2012 - must have
• OS Client: windows XP to Windows 10 - must have
• Microsoft Active Directory - must have
• DNS - must have
• Azure (or any cloud) Administration (mice to have) - must have
• GSuite Administration (nice to have) - must have

• Alabang, Muntinlupa City
• Shifting Schedule - Day and Night Shift
• Fully Onsite