Manager (SOC / Network)

Security (Information & Communication Technology)

• Manager - Security Operations (SOC)

LOCATION: Taguig (Hybrid - 10 days onsite per month)

SCHEDULE: Night shift

MANAGER – IT SYSTEMS & NETWORK ADMIN:

QUALIFICATIONS:

• Bachelor's degree or relevant extensive experience (preferably in Information Systems, Computer Science or Engineering). 
• At least 5 years of experience managing large Enterprise Data Networks, Exposure to Data Center network infrastructure.
• 5-8 years' experience in administration of Cisco Networks, Cisco Unified Communications, Firewall and Load Balancers
• At least 5 years in a people manager role
• Should be a self-starter and be pro-active leader.
• Have strong personal accountability and be able to command respect of the team.
• Certified Cisco Engineer in at least one discipline is desirable.
• Experience with troubleshooting issues from beginning to end in complex environments.
• Experience working within ITIL processes governing change and configuration management.
  
   

NICE TO HAVE:

• Exposure to SDWAN Technologies and NAC Technologies
• SCCM administration
• Project Management
• Information Security
• Lead a team of Network engineers that work on shifts supporting the company’s internal Network Infrastructure environment on a 24/7 basis.
• Join all critical and high bridges when they occur and drive expedited resolution to issues that impact the business, using logical troubleshooting to identify and rectify issues.
• Address Reporting, Monitoring and Alarming requirements.
• Manage incidents and work orders within established service level agreements.
• Ensure support documentation is kept up to date as required.
• Participate in business continuity and disaster recovery planning for the infrastructure environment to minimize work disruption.
• Identify opportunities and drive service improvements.
• Ensure configuration management databases are kept up to date.
• Own all of the processes of the team: create, update, improve, cascade, ensure compliance.
• Help support and ensure preventative maintenance is completed to schedule.
• Structure and track regular failover testing of the environment to ensure that the investments in redundancy are working.
• Identify systems that require updates or changes and propose and plan the implementation from idea to delivery.
• Collaborate with other operations teams in addressing critical or high incidents that affect critical components in the IT infrastructure.
• Work closely with the engineering teams to identify opportunities to improve, helping with project implementations as needed and ensuring new projects have appropriate operational hand off from Engineering to the operations team.
• Strong verbal and written communication skills are required due to the dynamic nature of collaborations with our teams, leaders, customers, stakeholders, vendors, and other teams, solving complex problems together.

MANAGER - SECURITY OPERATIONS (SOC):

QUALIFICATIONS:

• Bachelor’s Degree or equivalent experience
• A positive attitude with excellent verbal and written communication skills in English
• Seven or more years of full-time professional experience in the Information Security field
• Experience in crisis and incident response, focusing on the ability to maintain a calm and efficient response in high-pressure settings
• Creative self-starter who possesses excellent project management and leadership skills
• Ability to interact with staff of all levels, in a high pressure and fast paced environment
• Familiarity with cyber security frameworks such as NIST CSF
• Knowledgeable on adversary tactics and techniques

Responsibilities

• Assist with building and developing a best-in-class internal Security Operations Center
• Collaborate with a talented global group of analysts and engineers
• Be a source of technical knowledge and inspiration for team members
• Create programs and processes that scale and balance near-term goals and long-term strategy
• Manage a team of analysts responsible for detection and response
• Collaborate with stakeholders to ensure technical solutions, workflows, and processes for the SOC are thoughtful and innovative
• Manage and handle situations of a stressful or sensitive nature, while maintaining Ingram Micro’s confidentiality and information security practices
• Ensure staffing levels meet operational needs and analysts are trained appropriately for their roles
• Promote a culture that improves employee satisfaction and retains a skilled and motivated workforce
• Partner with the other internal information security groups to support all aspects related to company projects, programs, services, and system related goals
• Join forces with internal Security Incident Response Team (SIRT) during investigations
• This position reports directly to the Sr. Manager, Security Operations Center
• Willing to work in shift schedule (12-hour shift, 2-2-3 schedule)

How many years' experience do you have as a Security Operations Manager?

How many years' experience do you have as a Network Systems Manager?

How many years' experience do you have as a Project Management Manager?

Nityo Infotech Services Philippines, Inc. ( is a US head-quartered IT services company having operations in 17 countries with 27 offices across the globe including US, Europe and Asia.

Our portfolio of services includes technical and non-technical Manpower services to several on-shore and off-shore clients across the globe, including many Fortune 1000 and Global 2000 companies. It covers the commercial, industrial and government sectors, encompassing key vertical markets from: financial services, manufacturing and semiconductor, life sciences and healthcare, retail, telecommunications and utilities, system integrators, and up to independent software vendors.

Nityo Infotech Services Philippines, Inc. aims to be the most preferred Business Partner locally and globally by ensuring the recommended solutions are implemented in the shortest span of time thereby resulting in on time delivery. This gives optimum quality for our customers in finding the best resources to achieve their "CORE BUSINESS OBJECTIVES".

Nityo Infotech Services Philippines, Inc. ( is a US head-quartered IT services company having operations in 17 countries with 27 offices across the globe including US, Europe and Asia.

Our portfolio of services includes technical and non-technical Manpower services to several on-shore and off-shore clients across the globe, including many Fortune 1000 and Global 2000 companies. It covers the commercial, industrial and government sectors, encompassing key vertical markets from: financial services, manufacturing and semiconductor, life sciences and healthcare, retail, telecommunications and utilities, system integrators, and up to independent software vendors.

Nityo Infotech Services Philippines, Inc. aims to be the most preferred Business Partner locally and globally by ensuring the recommended solutions are implemented in the shortest span of time thereby resulting in on time delivery. This gives optimum quality for our customers in finding the best resources to achieve their "CORE BUSINESS OBJECTIVES".

Don’t provide your bank or credit card details when applying for jobs.