Online Administrative Assistant

The Administrative Assistant would need to:
. Develop and maintain a strong understanding of programmes and how the LMS works.
. Able to be discreet with confidential issues and any student information.
. Have regular meetings with the Online team and be contactable in NZ work hours.
. Build strong relationships with campus leadership and other staff to form a cohesive and
unified team that is driving strategy forwards.
. Demonstrate a high level of initiative: following up on student communications.
. Ensure all tasks and follow up requirements are completed in a timely manner.
. Assist the Online team with various student communications via email:
-- emailing students regarding non-logging in to the Online platform
--emailing students for non-submission of assessments
--follow up emails for the above and replying to these student emails
These emails would have a base template but need to be adapted for various individual
situations and replied to in a knowledgable manner.
. Have access to the Online campus Teams intake spreadsheets and liaise closely with the
Online tutors and Team Leader, there would need to be a close flow of communication
between the Admin and Online team. Have access to SELMA, the LMS and Teams.
. The Admin team would need to have access to and understand the Assessment processes
and due dates for all programme intakes.