Operations Specialist

The primary responsibility of an Operations Specialist is to manage the day-to-day retail tasks. This includes, but is not limited to; reviewing reports, researching discrepancies, launching tasks, and communicating with retail team members to ensure daily tasks are completed accurately and on time.

Qualifications:

Strong written and verbal communication skills are required, along with basic excel knowledge.

Experience:

1 year experience working in an administration type role is preferred, but not required.

Personality or Soft Skills:

A good communicator who is not afraid to ask questions or let us know when they make a mistake so we can help to correct the issue and provide additional training.

Specific Certifications:

None required

Challenges or Opportunities:

Sometimes there are delays in reporting and new tasks that may require the employee to adapt to reach a solution.

KPIs:

Launching all required tasks accurately and on time, along with completing tickets and level 1 escalations by their due dates.

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift

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