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The position serves as product owner for Operations, in collaboration with project teams (consisting of representatives from relevant business units, IT, and solutions provider), through leading strategy creation and the overall timely completion of assigned projects. Identifies and advises business units on prioritization of product feature backlog to be developed and launched, as well as corresponding changes to processes affected by the assigned solutions. Develops and manages changes management plan, user training, and go-to-market activities of assigned solutions. Work closely with business units to ensure proposed solutions deliver optimal business value and/or ROI (when applicable).
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