Online Operations Associate

Job Description:

NextPay is seeking an Online Operations Associate to join our dynamic team in Cebu, Central Visayas, PH. As an Associate Level position, the Online Operations Associate will play a vital role in the execution of daily operations and support the growth of our online platform.

Responsibilities: 1. Manage and optimize online operations to ensure seamless customer experience. 2. Monitor key performance indicators and provide insights to improve operational efficiency. 3. Collaborate with cross-functional teams to implement strategic initiatives. 4. Conduct market research and analysis to identify industry trends and opportunities. 5. Assist in the development and implementation of operational processes and procedures. 6. Communicate effectively with internal and external stakeholders to address operational issues. 7. Provide operational support for customer inquiries and issue resolution. 8. Stay up-to-date on industry regulations and compliance requirements.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. 2 years of experience in online operations or a similar role. 3. Proven track record of successfully managing operational tasks. 4. Strong analytical and problem-solving skills. 5. Excellent communication and interpersonal abilities. 6. Ability to work independently and as part of a team. 7. Resilient and adaptable personality traits. 8. Proficient in Microsoft Office suite and other business software. 9. Experience with online payment platforms is a plus.

Benefits: 1. Retirement plan 2. Dental insurance 3. Life insurance

Working Environment: At NextPay, we encourage curiosity and questioning to fuel innovation and growth. We foster a collaborative and inclusive work environment where employees are empowered to take ownership of their projects and contribute to the overall success of the company.

Equal Opportunity Statement: NextPay is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.