Sales Administrator

As a Sales and Customer Service Administrator, you will play a crucial role in supporting  the  sales operations, liaising with cleaners, and ensuring exceptional customer service for  the  clients. Your primary responsibilities will include sales administration, client follow-ups, working on our CRM and booking form, charging cards, updating Excel schedules, handling queries and complaints, and other admin-related duties.  

  Key Responsibilities:  

• Sales admin for the sales op eration  exec utives  

• Liaison with cleaners  

• Follow-ups with clients  

• Working on the CRM  

• Working on our booking form  

• Charging cards  

• Updating Excel schedules  

• Handling queries and complaints  

• Other admin related duties  

Requirements:  

• Strong communication skills in English (both verbal and written) 

• Customer care | client handling | complaints experience essential.  

• Fast learner  

• Diligent  

• Focused  

• Ability to work independently and  remotely.  

• Proficient in using CRM software and MS Office  

• Able to handle diverse  tasks.  

• Good organisational skills  

• Own laptop and stable internet connection as well as back up for loadshedding  

• Will be  required to work one  w eekend  s hift per month ,   fully compensated for, and  an   additional day in  lieu of the  weekend worked.  

Benefits:  

• Salary: 150 GBP - 185 GBP per month, depending on experience  

• 40 days paid leave per year  

• Work-from-home  flexibility.  

• Training and development opportunities  

• Supportive and collaborative team environment  

Working Conditions:  

This is a remote position, and you will work from the comfort of your own home. You will need a computer and a reliable internet connection. This is a full-time position, and you will  be required to  work UK hours. You will communicate regularly with your team and clients through telephone, email, and online platforms.