Sales Operations Associate Analyst

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The Sales Operations Associate Analyst is a remote, telecommute role based in Manila working in US Eastern Time Zone hours Monday through Friday.

The Sales Operations Associate Analyst will be responsible for managing the intake process for all Vendor Assessments, Security Questionnaires, and Corporate Information such as address, banking information, insurance information etc. that are submitted through Microsoft Dynamics workflows. The candidate will be required to collaborate with TTEC Digital sales team members and business stakeholders to coordinate the completion of documents and return to sales. The candidate will also be required to route documents for signature via DocuSign integrated within Microsoft Dynamics.

• Attention to detail.
• Adept at multi-tasking
• Comfortable communicating with all levels within the organization
• Proficiency with Microsoft applications including Word, and Excel
• Experience with Microsoft Dynamics 365 is desired but not required.

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About Us

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

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