Revenue Operations Analyst

As Revenue Operations Analyst, you will act as the go-to resource for our go-to-market-facing teams for processes and systems, with a specific focus on the Sales and Customer Success organization. You will own, optimize, and streamline major impactful initiatives such as our attribution model, lead scoring, sales engagement, and CRM (currently Hubspot, future of Salesforce) infrastructure.

As a member of the team, you will be key in driving success across all functions and establishing Triple Whale as the leader in the ecomOS space for ecommerce. You will report directly to the Head of Revenue Operations.

Primary duties

• Work closely with Customer Success and Sales teams under a centralized Revenue Operations team.
• Work across teams to identify areas of optimization through process improvements and tools (Hubspot, Chili Piper, Outreach, Gong, etc.)
• Execute on projects to improve demand generation efficiency, pipeline automation, and forecasting with Finance leadership.
• Support the reporting needs across the organization as well as team-level reporting to help measure effectiveness of the go-to-market strategy.
• Help the business understand how sales, customer success, and marketing outcomes accurately drive impact and ROI via accurate reporting and forecasting.

Qualifications:

• A track record of excelling with 2+ years of hands-on experience in Marketo, HubSpot, Salesforce, or Pardot.
• Strong proficiency in Excel .
• Clear demonstration of hitting and exceeding project plans.
• Clear demonstration of working with individuals across departments resulting in higher performance.
• Ability to receive clear, actionable feedback.
• Prior project management experience is a plus.
• Excellent communication and problem-solving skills.
• Strong comfort multitasking and excellent prioritization.
• Familiarity with SQL and Python is considered an added advantage.

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