Security Implementation Consultant

Security Implementation Consultant (EDR)

About Trustwave

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at

What we are looking for:

We are seeking an experienced EDR Implementation Consultant to join our Transition Management division responsible for working directly with customers in a project setting to deploy and integrate EDR security technology with Trustwave MSS services. Customers will predominantly be North American based calling for the applicant to be comfortable with servicing those business hours

In return, we offer competitive remuneration packages, comprehensive individual development support, a chance to work with clients of all sizes all over the world and exposure & opportunity to work with industries best and cutting-edge technology. Most importantly we have fun doing it.

What a Transition Engineer is responsible for:

• Facilitate client workshops to learn and uncover client requirements and goals, leading to the design and planning of the implementation project.
• Build, configure, deploy and integrate security technology and services supported by Trustwave
• Implementing security technologies that enable delivery of managed security services into a variety of simple to complex network environments.
• Handling all aspects of the Integration process for Implementation Services including: design review, data gathering, equipment and system staging, configuration, installation, troubleshooting and activation of services.
• Be a driving force in the evolution of best practice design and implementation.
• Thrive working in a project team setting along side a project manager and other technical delivery resources, working together a cohesive unit to output maximum customer value.
• Work in a fast-paced deadline driven environment on multiple concurrent customer projects within a delivery squad model.
• Develop and maintain relationship with relevant EDR vendors, keeping upto date with product and feature changes within those EDR technologies.
• Champion for customer satisfaction and overall project success.

Skills and requirements that would make you a good fit:

• Be able to assess clients existing security controls and configuration, making recommendations and remediating issues.
• Excellent logical, analytical thinking and problem-solving skills. Applying those skills to solve complex customer challenges
• Strong oral (phone) and written (email) communication skills. Be able to explain matters effectively and can articulate technical solutions to a non-technical audience
• Be able to implement according to Trustwave standards with a keen eye and attention to detail

Essential technical experience:

• Demonstrated experience working with at least one of the following vendors EDR/XDR technology (more than one would be viewed favorably)
• Microsoft
• At least 2 years in Cyber Security technology administration or consulting roles
• Demonstrated experience with implementing best practice Security Architecture & Design (LLD/HLD)
• A sound understanding of Cloud technologies & products (AWS, Azure, HyperV, VMware)
• Sound knowledge of:
• TCP/IP Networking Configuration & Troubleshooting
• Rest API Technologies (CURL, Json)

Nice to have:

• Relevant industry & vendor cyber security certifications
• ITIL Foundation

Education:

• A high school diploma or equivalent is required; a college or university degree is a plus.

This is a remote opportunity open to anyone legally authorized to work in the Philippines. Guided by our flexible workplace philosophy, Moments That Matter, people gather in the office when in-person interaction is most impactful; full-time remote employees may be asked to travel occasionally based on the needs of the team and the business.

Learn Why It’s Great To Be a Trustee:

To All Agencies:

Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Consulting

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