Senior Administration Officer

Rapid Building Inspections (RBI) is one of Australia’s most trusted and fastest-growing building and pest inspection providers. Part of Home Trades Hub Australia, we service QLD, NSW, VIC, TAS, SA and WA our dedicated teams conduct a variety of inspections for residential homeowners, buyers, sellers as well as some commercial settings. 

On track for our biggest and busiest year yet, we're seeking a full-time  Senior Administration Officer to join us and work collaboratively with our leadership team to support in a variety of admin, PA duties, creative responsibilities, complaint handling, financial reporting as well as partner and project coordination work.

What's the offer and opportunity?

You'll be partnering with a team that are all down-to-earth, friendly and driven people who have the shared goals of making RBI the best in the industry for the services we provide, and our ability to exceed our clients' expectations.

Located in our Makati office when required, you will work alongside the Australian and Philippines operating managers undertaking a variety of tasks for the business.

Some of the benefits of working with RBI include: 

• competitive salaries with annual reviews and a simple, transparent process to defining goals that fuels, recognises and reward your success
• being part of an inclusive team culture with diversity across people, ideas, skills, and experiences
• having opportunities for continuous learning and growth

What's the role?

A typical week for our Senior Administration Officer will include: 

• calendar coordination and travel management for business managers 
• meeting preparation and minutes/actions 
• event planning and management
• social media content collection and post creation 
• weekly reporting on inspector allowances and bonuses as well as other financial reporting
• assisting with complaint handling
• writing and formatting business documents such as proposals, presentations, administration templates and updating manuals
• liaising with various internal and external stakeholders 
• creating and assisting with business administration and other queries when required to support business managers 
• ensure operational efficiency in the business by creating, maintaining and updating processes and procedures as required 
• maintaining and managing business assets and inventory
• general office administration such as organising and ordering marketing collateral and office supplies, coordinating mailouts, postage and couriers etc.

Your experience and skills What will set you apart is your proven ability to think outside the box and really anticipate the needs of the role and the team.

Our ideal candidate will:

• be a motivated and great communicator that can build rapport with a growing team 
• have experience in similar office support or admin roles
• bring an analytical mindset and practicality focus to the team 
• have an understanding of MS Office applications, with a high level of attention to detail, good word processing and report writing skills
• have the capacity to learn and operate a CRM and other applications such as social media platforms
• have the ability to communicate via MS Teams and email
• are passionate about delivering great team member experiences and have a desire to play a key role in supporting growth in the organization.

What's next?Like what you've read so far? If your enthusiasm is matched by a sense of humour as well as a fun, friendly and caring attitude; then we invite you to join our exceptional team. Apply today!