Sports Betting Operational Executive

VeliTech is a product company, where everyone is passionate about technology and strives to stay ahead of the curve. Our team is fueled by a deep understanding of cutting-edge frameworks, technologies, and continuous learning.

 
This combo brought us success, 35+ million users served with our iGaming products, breakthrough Tech Radar, and a team of 200+ bright minds who made this happen. 
And this team is ready to welcome you in a world of opportunities to grow and expand your expertise.

If this piques your interest, then look no further – this is the perfect opportunity for you! We invite Sports Betting Operational Executive to join VeliSports product team

 

VeliSports is a cutting-edge platform for operators aiming to deliver their customers an unparalleled omnichannel sports betting experience. Our product team tailors diverse betting options to individual preferences.
We have a special opportunity for energetic, ambitious and versatile Sports Betting specialists, looking to take a next career step in a brand-new team. The successful candidate will demonstrate potential to progress in the Sports betting industry and possess a positive and can-do attitude to help the team and business succeed. This role represents an excellent opportunity for an ambitious individual to develop their skills and confidence as part of a small and progressive team, and to grow with the business. In this role you will:

• Answer trading queries from B2B customers in a fast and efficient manner
• Manage Pre-Match and Live Content
• Monitor customer sites to ensure accurate odds and display, troubleshooting as required to deliver a positive customer experience
• Oversee settlement, intervening manually as necessary
• Perform live risk and liability management
• Accurately and proactively profile the customer base
• Handle and escalate technical issues
• Contribute to the growth of a new team with a proactive approach and ideas

Skills and experience you will need:

• Entry-level experience in Sports Betting
• Good analytical and mathematical ability
• Aptitude in Excel
• Strong customer service ethos
• Demonstrable problem-solving skills
• A thirst to learn and succeed
• Ability to learn new skills quickly
• A natural multi-tasker who thrives in a fast-paced environment
• Flexible approach to working irregular hours
• Passionate and knowledgeable about sport
• Excellent communication skills
• Fluent in English

Job Type: Full-time, Office-based Location: Makati Schedule: 5 x 8-hour shift. 24/7 shift pattern Supplemental pay: 13th month Other Benefits: Private Healthcare. Provided by Employee, reimbursed by Veli