SR SALESFORCE ADMINISTRATOR

Make your next big career move by applying as MasterClass' next SR SALESFORCE ADMINISTRATOR!

MasterClass is the streaming platform where the world's best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented access to 150+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas' recording studio and Gordon Ramsay's kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss.

It's a pivotal time for MasterClass - we're scaling and growing, fast. With a HQ in San Francisco and future offices in Los Angeles and Waterloo, Ontario, we are looking to expand our team to support the business.

If you want to help make an impact on our members' lives - we want to hear from you!

The main responsibilities of a SR SALESFORCE ADMINISTRATOR include:

• Collaborate with cross-functional teams and executive leadership to understand requirements and recommend suitable technology and integration solutions.
• Perform day to day operations of Salesforce including User access, Roles and Profiles, Permission sets, Sharing model, Security settings, Handling bulk data migration, Reports and Dashboards.
• Manage system integrations and add-ons including installation, updates and configuration.
• Stay up to date on the latest technologies and app exchange offerings, evaluating alternative options and presenting creative solutions to senior management.
• Ensure application architectures, such as Salesforce, align with enterprise needs and lead review sessions to mitigate risks.
• Serve as a trusted technical advisor to the wider technology team, management, and business.
• Translate customer requirements into highly optimized Salesforce solution designs adhering to best practices and latest features
• Automate business processes using Salesforce automation tools, such as Formulas, Flows, Assignment Rules and email Alerts
• Provide input into developing a roadmap for solutions, prepare system architecture and design documentation and manage documentation repositories.
• Develop functional/technical requirements and specifications maintaining architecture diagrams
• Mentor/Train team members in best-practices and compliance standards for solution design and configuration
• Become a subject matter expert across multiple business areas and technology solutions.
• Assist with management/administration of other business applications.

To apply, you must have the following requirements:

• Bachelor's Degree in Information Technology, Computer Science, MIS, Business, or similar field
• 7+ experience in supporting and developing Salesforce solutions
• Experience with CPQ (experience with Zuora CPQ is a huge plus)
• Strong familiarity with B2B and B2C quote-to-cash processes and subject matter expertise across multiple business areas and Salesforce Solutions
• Ability to configure complex business automation, recommend solutions leveraging the latest Salesforce features, and troubleshoot/modify custom development in Apex and Lightning Web Components
• Excellent relationship-building skills and ability to tailor communication to technical and non-technical audiences at all levels
• A self-starter, experienced in leading projects or delivery work streams
• Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
• Outstanding ability to collaborate and provide leadership with team members and business stakeholders.
• Salesforce certifications are a plus

The successful candidate must submit the following pre-employment requirements:

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth).
• Photocopy of 2 valid IDs - front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC's Onboarding Team)

Click to view the complete list of KMC's pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much more.