Technical Delivery Lead

This position will be hybrid based out of our office in Makati City, Philippines. We are typically in the office 3 days per week with WFH the other 2 days. This is subject to change based on the demands of the position and company. 

Work Hours:  

Night Shift – 9pm to 6am local. (9am to 6pm Eastern US Business Hours.) 

What You Will Do:  

• Review and Validation: Thoroughly examine and approve carrier invoices, ensuring accuracy and completeness. Validate new accounts and review related orders to prevent any discrepancies. 
• Claims and Disputes: Handle disputes with carriers promptly and effectively, ensuring that any financial discrepancies are resolved efficiently. 
• Inventory Management: Manage service numbers, conduct audits, and ensure accurate billing through meticulous inventory management. 
• Bill Run Deliverables: Prepare and forward charges, non-recurring charges, and pass-throughs for inclusion in monthly customer bills. 
• Administrative Tasks: Drive revenue-affecting processes, maintain carrier account lists, track disputes, and ensure compliance with SLAs. 

What You Will Need:  

• Bachelor's degree in Business, Finance, or related field. 
• At least 2 years of experience in finance, accounting, customer service, or a similar role. 
• Strong organizational skills with an eye for detail and adherence to deadlines. 
• Excellent written and verbal professional English. 
• Proficiency in Microsoft Excel, Word, and Outlook. 
• Familiarity with billing OSS and Intacct preferred. 
• Ability to work collaboratively in a team environment. 
• Willingness to work night shifts. 

What's your expected monthly basic salary?

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