Technical Trainer

Work Set-Up: Fully On-site

Work Schedule: Rotational EST Hours

Job Details:

The Technical Trainer position owns the responsibility of successfully running the training programs for the engineers at ITBD. They will devise technical training programs as per the organization's requirements.

Eligibility:

• A bachelor's or associate degree in computer science, information
• technology, or a related field
• 5 years of proven experience as a Technical Trainer, training specialist, or a similar role
• Experience with Microsoft Office Suite
• Experience training L1/L2/L3 Engineers
• Professional technical training certification such as MCT is preferred.
• Excellent verbal, written, presentation, and interpersonal communication skills.

Job Responsibilities:

• Devise technical training programs according to organizational requirements.
• Produce training schedules and classroom agenda.
• Determine course content according to objectives.
• Prepare training material (presentations, worksheets, etc.)
• Execute training sessions, webinars, workshops, etc. in groups or individually.
• Maintains technical knowledge by attending educational workshops and reviewing publications.

Requirement:

• Proven experience as a technical trainer
• Knowledge of modern training techniques and tools in technical subjects
• Experience in designing technical course content.
• Ability to address training needs with complete courses.
• Great communication and interpersonal skills

Technical Experience:

• Office 365
• Windows Server administration and management.
• Windows Server Roles and Services.
• Desktop Support
• Networking
• Backup tools

ITBD Benefits briefly:

• IT By Design is a fun team that does great things. We work hard, and we play hard.
• We provide a competitive salary package, HMO benefits, performance-based bonus, IT hardware will be provided.
• Investing in our teams' growth and development is our top priority.

ABOUT US:

IT By Design is a global IT infrastructure management company with headquarters in Jersey City, New Jersey. We specialize in providing complete IT solutions and support including 24X7 Helpdesk, SOC, NOC, Cloud, Cyber Security and Business Continuity services.