Digital Strategy Compliance Manager

JOB SUMMARY :

The Digital Strategy Compliance Manager is responsible for developing standard operating procedures, documenting program policies, ensuring compliance and audit-readiness, and establishing business process communication along with program managers, business units, and other relevant stakeholders of the bank.

Compliance and Operations Role

• Ensure the timely and complete preparation, filing, processing and approval of all compliance and audit-relevant documentation for review during the project life-cycle
• Document audit and compliance reviews
• Support in resolving audit related findings by Control units of the bank
• Align with Control units of the bank to make sure that the team is audit-ready
• Keep abreast with the latest relevant trends and compliance measures that could potentially impact the existing digital platforms and solutions managed by the team
• Review policies and procedures for upcoming projects to make sure that it's aligned with existing bank standards and policies.
• Participate in risk assessments and make recommendation to mitigate potential risks or conflict according to the bank standards
• Document compliance assessment results and review information from investigations to ensure resolutions are satisfactorily implemented or determine if further action is necessary
• Participate in negotiating resolutions
• Develop methodologies and monitoring strategies to ensure compliance
• Prepare reports and presentations pertaining to compliance updates
• Help respond to potentially critical compliance issues and violations, or consults with the team on appropriate responses.

Development Role

• Lead the development and management of the necessary Policies and Procedure (P&P), Standard Operating Procedures (SOP), and other compliance documents for the digital platforms and projects that are managed by the Digital Strategy Team
• Collaborate with the various business units and cross-functional groups in implementing the group's strategies and initiatives
• Support the program managers in business case preparation for each initiative to make sure that its objectives align with established policies and regulations
• Manage internal and external stakeholders to deliver the necessary results

QUALFICATIONS :

• Has analytical and evaluative skills
• Has strong attention to detail
• Preferably with Contracts/Compliance/Policy Management background.
• Familiarity with Banking / Financial related products is a plus
• Team player and must able to multitask to meet deadlines
• Highly developed oral and written communication skills
• Proficient in Microsoft office applications and other relevant tools and software
• Hands-on with a can-do attitude, results driven and problem-solver
• Self-starter and resilient with ability to work independently with multiple teams
• Ability to learn fast, self-learn and get in the details of a technical topic
• Good stakeholders' management at all levels with ability to build consensus
• Able to interact effectively with all levels of the organization
• Possess the maturity to handle sensitive information and data effectively
• With strong knowledge of procedural documents with the ability to identify gaps in processes and offer constructive suggestions for solutions
• Experience in risk management is encouraged
• With knowledge of bank regulatory compliance and controls
• Familiarity with industry practices and professional standards
• Bachelors Degree in Business Administration or other relevant courses

OTHER DETAILS :

Unit : Consumer Business Sector

Work Location : MCC Center, Ayala Avenue Makati City