Director for Insighting

Building strategic data imperatives that will enable the business to have a holistic understanding of relevant existing & emerging customer segments through integration of internal data analytics, market research, competitive info and network data that enable data-driven strategic decision making.

Key role to play:

• Build the (B2C/B2B/Convergence/Network) strategic data imperatives, framework and develop an analytics plan (1-year plan with quarterly milestones and 2-3 year roadmap) that would aid the business on their decisions and actions
• Leads strategic initiatives that will enable Globe to predict & anticipate customer’s needs and wants for their particular segment vertical and push operationalization
• Drive & influence CFU and Enabling Unit heads alike on use of the analytical assets (models, framework, segmentation tagging) through relevant use-cases backed by business impact
• Collaborate with Data Office to source data internally and externally to enrich knowledge about the customer in the segment

Work Experience:

• At least five (10) years experience in customer analytics domain covering most of the following: data mining, insighting, advanced analytics, visualization, large scale data wrangling
• Proven track record of managing and collaborating on analytical initiatives
• Must possess core competencies, deep understanding and relevant experience in:
• Scripting or programming experience (for data analysis, extraction): proficiency in programming languages such as Python and R; and relational and no-SQL databases such as SQL, Hive, Spark
• Experience in data visualization tools such as Tableau, PowerBI, Google Data Studio, and other analytical tools or software

Familiar with following disciplines:

• Hypothesis testing: being able to develop a hypothesis and test them with careful experiments;
• Statistical analysis: to understand causal relationships, etc.
• Market segmentation: identify shared characteristics or behavioral profiles
• Strong ability to connect and translate business requirements and needs to the Technology roadmap

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

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