Director of Facilities

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Director of Facilities (Property Management) really do? Think of yourself as someone who will have full accountability and oversight on the safety and maintenance of designated company sites - ensuring that these properties are in compliance with all applicable regulations including PEZA, DOLE, DENR, SOC2, PCI and LGU permits . Your goal is to ensure the efficient operation of all facilities within these sites; mitigating risks & ensuring business continuity in the event of unforeseen natural disasters; and maintaining our facilities to meet the needs of our employees. So, not just anyone is qualified for this role. We want to ensure we get the best of the best - after all, we’re a ridiculously good company where our employees are considered top-notch at what they do! So, we need your full concentration because it’s time to imagine what it’s like being a Director of Facilities.

Imagine yourself going to work with one thing on your mind: You will handle a team of Facilities Managers across multiple sites in scheduling regular building maintenance and janitorial services; oversight of security, fire prevention, and other safety systems; drafting and updating emergency plans and evacuation procedures; contracting vendors and professionals for repairs, as needed ; ensuring that our employees are provided with proper utilities while resolving complaints, problems, and requests. Critical to your day-to-day tasks is monitoring building maintenance budgets; overseeing contractors and inspecting their completed jobs; supervising resources and staff including Housekeeping, Security and Food Services; hiring employees or engaging contractors to maintain, repair, or improve the site.

You will be expected to provide training for building employees; and evaluating their performance while providing direction and guidance - to ensure proper maintenance of the site .

As Director of Facilities , you will:

Be entrusted with physical scouting of other potential sites assigned within your region.

You will finalize the contracting, as well as the design, from initialization to operational status.

You will be accountable for the following: building financials and budget management; vendor accreditation and selection; and compliance management for building and procurement requirements.

You will also be expected to assist with emergency response and evacuations; and inspect the building consistently for any signs of damage or wear and tear.

So, do you have what it takes to become a Director of Facilities ?

Requirements:

At least 5 - 8 years experience in Property or Facilities Management and experience in a leadership role.

Critical thinker with problem solving and detail-oriented skills

Extensive experience in building codes and safety regulations; someone with strong fundamental understanding of the requirements to build high-density workspaces - preferably well-versed in compliance with PEZA, DOLE, DENR, SOC2, PCI and LGU (i.e. business permits).

Strong analytical skills to decipher and analyze large amounts of demographic information and/or data; capable of building a strong network of connections with different LGU’s (within Metro Manila or provincial towns), real estate brokers, and/or construction contractors across the Philippines.

Results-driven; have previous customer service experience; and strong written and oral communication skills would be a definite advantage!

This role will require 25%-50% travel locally and/or international.

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs.

At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.

Protecting You from Fraud

TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:

You will never be asked for payment information or banking information during the application or interview process.

We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us

Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.

We have identified several clues to watch out for to help you identify and avoid recruiting scams:

TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.

TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.

If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website ( taskus.wd1.myworkdayjobs.com/Careers ). This is the only chat room where you will find our recruiters.