Account Support Specialist - Remote Work

Job Description:

We are looking for a dedicated Account Support Specialist to join our team at Philippine Airlines. This is a remote work position based in Makati, NCR, Philippines, with full-time hours and entry-level seniority, making it perfect for individuals with little to no experience looking to kickstart their career in the aviation industry.

As an Account Support Specialist, your main responsibilities will include:

- Providing excellent customer service to corporate clients and travel agencies - Assisting with booking reservations, processing ticket exchanges, and handling inquiries - Monitoring and managing customer accounts to ensure satisfaction and retention - Collaborating with the sales team to drive revenue and achieve sales targets - Resolving customer issues and complaints in a professional and timely manner

To excel in this role, you must possess the following requirements:

- Personality traits: driven, reliable - Soft skills: persuasion, people management - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and other relevant software - Bachelor's degree in Business, Hospitality, or a related field (preferred)

In return for your hard work and dedication, Philippine Airlines offers a range of benefits including profit sharing, life insurance, and paid overtime. We also pride ourselves on our working environment, which promotes work-life balance and employee well-being.

If you are passionate about the airline industry and eager to start your career with a reputable company, we encourage you to apply for this exciting opportunity. The deadline to apply is June 22, 2024.

Equal Opportunity Statement: Philippine Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.