Chat Support Associate - Remote Work

ChatGenie is seeking a Chat Support Associate to join our energetic and passionate team. This is a remote work position based in Caloocan, NCR, PH, and is ideal for someone who is looking to start their career in customer service and support.

Responsibilities: - Provide timely and accurate responses to customer inquiries via chat - Assist customers with product information, troubleshooting, and issue resolution - Use persuasion skills to upsell and cross-sell products and services - Collaborate with team members to ensure a seamless customer experience - Document customer interactions and feedback for continuous improvement

Requirements: - Energetic and passionate about providing excellent customer service - Strong teamwork skills and ability to work well in a remote environment - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - No experience required, training will be provided

Benefits: - Free accommodation for remote work - Relocation allowance for on-site training (if required) - Joining bonus for successful candidates

Working environment: At ChatGenie, we prioritize quality in all aspects of our work, products, and services. We encourage creativity and innovation to provide the best possible support to our customers.

Deadline to apply: May 8, 2024

Equal opportunity statement: ChatGenie is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.