Chat Support Specialist - Remote Work

Workbean is seeking a Chat Support Specialist to join our team. This is a remote work opportunity based in Caloocan, NCR, PH. The ideal candidate for this entry level position is resilient, adaptable, and possesses strong strategic planning skills.

Responsibilities: 1. Provide chat support to customers in a timely and professional manner. 2. Address customer inquiries and issues effectively to ensure customer satisfaction. 3. Assist customers with product information, troubleshooting, and order processing. 4. Collaborate with other team members to provide seamless customer support. 5. Maintain accurate records of customer interactions and transactions.

Requirements: 1. Strong communication skills, both written and verbal. 2. Ability to multitask and prioritize tasks effectively. 3. Proficiency in computer skills and familiarity with chat support platforms. 4. Ability to work independently and as part of a team. 5. Resilient and adaptable to changing work demands.

Benefits: 1. Travel opportunities for company events and trainings. 2. Free food provided during working hours. 3. Travel and spending expenses covered for work-related activities.

Working Environment: At Workbean, we prioritize employee well-being through health and wellness initiatives. We provide a supportive work environment that encourages growth and development.

Equal Opportunity Statement: Workbean is an equal opportunity employer and does not discriminate based on race, gender, age, religion, or any other factor. We are committed to creating a diverse and inclusive workplace for all employees.

Deadline to apply: 2024-06-27

Join our team and be a part of our mission to provide exceptional customer support to our clients. Apply now and take the first step towards a rewarding career with Workbean.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.