Client Service Associate - Center of Excellence - Urgent

We are on the lookout for a driven Client Service Associate - Center of Excellence to join our incredible team at JPMorgan Chase Bank, N.A. in Taguig.
Growing your career as a Full Time Client Service Associate - Center of Excellence is an incredible opportunity to develop excellent skills.
If you are strong in adaptability, problem-solving and have the right initiative for the job, then apply for the position of Client Service Associate - Center of Excellence at JPMorgan Chase Bank, N.A. today!


Job Description : Job Summary:
As a Client Service Associate, you are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point of contact for each client assigned to your portfolio. The assigned client portfolio may be comprised of operating transactional accounts and complex treasury products both within the United States and across our global footprint.
Job Responsibilities:

• Develop a relationship with your clients be proactive in identifying problems and themes create a repertoire/cadence with follow-ups and issue escalations recommend/implement service enhancements where appropriate.
• Start interacting with other teams to collaborate and problem-solve be empowered to initiate change to further drive superior service improvements and product offering
• Handle complex relationships and high profile portfolios, while providing service at the same level for all clients and engage professionally in person, emails and on the phone to assist with every client need or issue
• Work independently and in a team environment to maximize productivity in a most efficient manner and take ownership, act with a sense of urgency and exceed expectations by over-communicating
• Investigate root causes of process inefficiencies and make proposals on opportunities for process improvement
• Build in-depth understanding of the client's organization, business priorities, culture and operating model and determine how best to leverage our products and capabilities to continuously add value for the client
• Establish strong relationships with internal partners in Treasury sales and across various functions

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in customer service, operations, treasury, sales or portfolio management, preferably with work experience primarily in banking or the financial service industry
• A strong aptitude for strategic thinking and tactical execution
• Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines
• Excellent verbal and written communications skills able to effectively communicate clearly and concisely
• Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
• Ability to use data to create metrics and reporting
• Proficient in MS Office (Excel, PowerPoint, Word)

Preferred Qualifications, Capabilities, and Skills

• College degree preferred

Benefits of working as a Client Service Associate - Center of Excellence in Taguig:

● Excellent benefits
● Advancement opportunities
● Advantageous package