With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. A Sr. Client Implementation Specialist is expected to: The person will be responsible for leading the transition/implementation/set up of new small Clients to the Operations environment. . Provide support and expertise to clients on recruitment, technology, operations with the help of various support Departments to ensure successful launch of new Clientu0027s operation. . Administrative/Support - Responsible for supporting transition back-end documentation for small client businesses - Ensure adherence to TATs set for each task assigned - Coordination with Shared Services to drive action required through filing of tickets and oversee completion in a timely manner. Responsible for leading and driving action required from Shared Services including Talent Acquisition, Information Technology, Operations, HR Facilities and Legal - Draft and submit regular and adhoc reports as assigned - Manage special projects as assigned . Project Management - Responsible for end to end transition management of small client businesses into the operations environment including initiating, planning, scheduling, executing and controlling transition projects - Responsible for planning and facilitating client meetings, maintenance of project plans and completion of all required handover documents - Monitors and tracks the progress of each transition project and provides periodic reporting of risks and progress to the client, project team members and Implementation Manager. - Ensures risks and impacts to the clients are identified and addressed - Establishes and manages relationships that may include both external and internal employees What it takes to be part of our team: . Bacheloru0027s Degree in any field. . At least 2-3 years of experience in administration, project management and customer service . Excellent Communication skills, both written and verbal . Proficient in MS Office and Google-Suite Applications . Amenable to work on a later Midshift Schedule . Amenable to Work On-Site (MOA) during probationary period then will transition to Hybrid Set-Up upon regularization. Whatu0027s in it for you
Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
A very collaborative work culture
Find a balance between work and life that fits you. Do what you do best with MicroSourcing! For more information, visit .Terms & Conditions apply
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