Customer Care Associate - Remote Work

salary Salary :

₱26,699 - 42,860 monthly

icon building Company : Balikbayad
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in the Philippines

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Job Description - Customer Care Associate - Remote Work

Job Description:


Balikbayad is looking for a dedicated and self-motivated Customer Care Associate to join our remote team in Pasig, NCR, Philippines. As a Customer Care Associate, you will be responsible for ensuring a positive customer experience through various communication channels. This is an entry-level position that requires 1 year of experience in a similar role.


Responsibilities: - Respond to customer inquiries and provide detailed information on our products and services - Resolve customer complaints in a timely and professional manner - Process orders, returns, and exchanges - Maintain accurate customer records and documentation - Collaborate with other team members to improve overall customer satisfaction - Meet or exceed targets for customer service metrics and KPIs - Assist with special projects and initiatives as needed


Requirements: - Adaptability and willingness to learn new skills - Strong work ethic and ability to thrive in a remote work environment - Excellent communication skills, both written and verbal - Basic project management skills - Ability to multitask and prioritize tasks effectively - Proficiency in using customer service software and tools - High school diploma or equivalent


Benefits: - Life insurance coverage - Company-provided equipment for remote work - Paid Time Off (PTO) for vacation and sick days


Equal Opportunity Statement: Balikbayad is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


If you are a hardworking and adaptable individual with a passion for customer service, we encourage you to apply for the Customer Care Associate position at Balikbayad. The deadline to apply is May 31, 2024. Join us in upholding the highest standards of ethical conduct and integrity in providing exceptional customer care.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Care Associate - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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