Customer Service and Business Development Representative

Benefits Include:

• Flex and in-office work environment
• Internal promotion options
• Unlimited PTO
• Health, dental, vision, and life insurance
• 401k and a financial advisor
• Premium subscription to Calm or gym credits

We're hiring a Customer Service Business Development Rep with strong phone and perfect English writing skills. Ideal for those adept in customer service and lead nurturing, this role focuses on engaging with warm leads from our advertising and direct marketing—no cold calling involved. Your tasks include phone calls, messaging, managing our lead magnet process, and handling support tickets. Training and a steady flow of leads will be provided. This position offers growth opportunities, aiming to transition promising leads to sales executives. If you're ready to contribute to our team's success and grow your career, we'd love to hear from you.

Interest:

• Business-to-Business (B2B) Sales
• High-Ticket Sales Strategies
• Marketing Techniques and Strategies
• Copywriting and Content Creation
• Effective Communication Skills
• Outreach and Engagement Methods
• Customer Service Excellence
• Appointment Setting and Scheduling
• Project Management
• Lead Magnet Management

Otter Public Relations has been rated the number 1 PR firm in Florida and a top firm in the US. Our team loves working in our supportive and friendly atmosphere. We are the media agency of 2024, focusing on modern PR strategies that produce real results for our amazing clients.

Qualifications:

• Strong project management skills
• Fluent in written and spoken English
• Confidence in working directly with clients
• Communication experience
• Deadline and detail-oriented

Education, Experience, and Other Qualities Required:

• Bachelor in communication, business, or marketing degree preferred
• Writing experience preferred 
• Phone experience preferred
• Ability to manage multiple projects simultaneously 

We pride ourselves on having a fun culture and want to bring people in who contribute to the diversity and positivity of our environment.