Customer Service Representative

Customer Service Representative - CSR | Accenture Cebu (EL 975)

Apply onsite to experience a faster recruitment processing!

Drop by at 16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City, Cebu

Monday to Friday, 10AM-3PM (except holidays)

Don't forget to choose Job Boards and JobStreet as your source of application.

APPLICATION REMINDER : We appreciate your interest in applying with Accenture. As you go along the recruitment process, we require everyone to complete their Workday profile via our career site (Workday) by clicking the ‘Apply Now’ button here or through our Recruitment Center via Walk-in. Make sure to accomplish all the required information within 24 hours for us to process your application.

Accenture in the Philippines is currently looking for  Customer Service Associates who will be responsible in performing the following day-to-day tasks:

• You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
• You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
• You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
• You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

What are we looking?

• Open to college graduates, college undergraduates, associate degree, and HS graduates 
• Must have at least 1 year of work experience in a BPO industry
• Must be amenable to work on a shifting schedule
• Amenable to work in Cebu City

Join our high performing team and enjoy these benefits:

• Competitive salary package, company bonuses, and performance incentives
• Loyalty, Christmas gift, inclusion, and diversity benefits
• Paid sick and vacation leaves
• Expanded maternity leave up to 120 days*
• HMO coverage (medical and dental) from day 1 of employment
• Life insurance
• Employee stock purchase plan
• Flexible working arrangements
• Accessible locations
• Work Life Balance
• Healthy and encouraging work environment
• Career growth and promotion opportunities
• Volunteering opportunities

About Accenture:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at

*accepting walk-in applicants

Manila

GF Robinsons Cybergate 1, Pioneer Street corner EDSA, Mandaluyong City

Monday to Friday, 9:00 AM to 5:00 PM

Monday to Friday, 9:00 AM to 5:00 PM

Cebu

Monday to Friday, 9:00 AM to 5:00 PM

Stay connected

Facebook.com/accenturejobsph Twitter.com/accenturejobsph Youtube.com/accenturejobsph Instagram: @accentureph LinkedIn Showcase Page: Accenture Careers in the Philippines

Ready to join us?

Upload your updated CV to Jobstreet, then click “APPLY NOW.” If you need special assistance because of a disability, please let us know via email at (Please do not send any CV to this email)

Accenture is an equal-opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at

*accepting walk-in applicants

Manila

GF Robinsons Cybergate 1, Pioneer Street corner EDSA, Mandaluyong City

Monday to Friday, 9:00 AM to 5:00 PM

Monday to Friday, 9:00 AM to 5:00 PM

Cebu

Monday to Friday, 9:00 AM to 5:00 PM

Stay connected

Facebook.com/accenturejobsph Twitter.com/accenturejobsph Youtube.com/accenturejobsph Instagram: @accentureph LinkedIn Showcase Page: Accenture Careers in the Philippines

Ready to join us?

Upload your updated CV to Jobstreet, then click “APPLY NOW.” If you need special assistance because of a disability, please let us know via email at (Please do not send any CV to this email)

Accenture is an equal-opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

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Perks and benefits

Medical

Miscellaneous allowance

Employee Stock Purchase, Plan, Expanded Maternity

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What can I earn as a Customer Service Representative