Customer Service Representative - Remote Work

Job Description:

As a Customer Service Representative at Grab Philippines, you will be responsible for providing exceptional customer service to our clients through various communication channels. This is a remote work position, so you will have the flexibility to work from the comfort of your own home. We are looking for individuals who are independent, resilient, and have strong time management and attention to detail skills.

Responsibilities: - Respond to customer inquiries and resolve issues in a timely and professional manner - Process customer orders and provide tracking information when necessary - Proactively reach out to customers to gather feedback and ensure satisfaction - Collaborate with other departments to address customer needs and concerns - Maintain accurate records of customer interactions and transactions

Requirements: - High school diploma or equivalent - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in basic computer applications - Availability to work full-time hours

Benefits: - Dental insurance - Company transportation - Free food

Working Environment: At Grab Philippines, we leverage data to inform decisions and drive strategic initiatives. Our goal is to provide a seamless and customer-centric experience for all our clients, and we are looking for passionate individuals to join our team.

Equal Opportunity Statement: Grab Philippines is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Deadline to Apply: July 1, 2024.

If you meet the requirements and are excited about the opportunity to work in a dynamic and customer-focused environment, we encourage you to apply for the Customer Service Representative position at Grab Philippines. Join us in revolutionizing the way people move and eat in the Philippines.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.