Customer Service Representative - Urgent Position

We are searching for a creative Customer Service Representative to join our awesome team at Littelfuse in Lipa City, Batangas.
Growing your career as a Full Time Customer Service Representative is a fantastic opportunity to develop useful skills.
If you are strong in problem-solving, people management and have the right drive for the job, then apply for the position of Customer Service Representative at Littelfuse today!

Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.
CUSTOMER SERVICE REPRESENTATIVE (EUROPE AND NORTH AMERICA)
The Customer Service Representative will be responsible to maintain and/or increase customer loyalty by supporting the customer for ordering up to delivering.
About the Job:

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  Performs order handling
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  Follows up on customer requests
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  Build strong customer relationships by proactively informing customer on status of deliveries, running open order books and communicate to the customer, maintaining intensive contact (by phone) with customers, actively participating in customer related projects in order to improve customer satisfaction levels, dedicates back-up responsibilities for other Customer Service Representatives
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  Provide sales support to Outside Sales

About the You:

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  Relevant experience in a Customer Service related environment is mandatory, of at least two years is preferred
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  Excellent writing and verbal English language skills are required
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  Basic/advanced knowledge of MS office
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  SAP and Material Resource Planning (MRP) system knowledge are preferred
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  Working knowledge of quality standards (ISO/QS/TS) is preferred

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values - Customer Focus, Integrity, Innovation, Teamwork, and Results Driven - support us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems.
We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference - everywhere, every day.
We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability, and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.

Benefits of working as a Customer Service Representative in Lipa City, Batangas:

● Excellent benefits
● Advancement opportunities
● Attractive package